The mission of Elegant Garden Design is to provide our customers with personal service, quality hand-crafted products, and outstanding value. We desire a growing relationship with you, our customer, which will enhance the potential for the satisfaction and success of us all not only in business but personally. Moreover, we acknowledge that it is through the grace of God alone that we have the talent and resources to create one-of-a-kind home and garden ornaments, and we are committed to working in and giving to our local community in His name.
We accept all major credit cards, PayPal, and checks or money orders. Your order will be shipped after we receive payment.
We generally ship via USPS within 1 week of order placement. We also may use FedEx or UPS in some circumstances. Shipping price is determined based on the size of the order rather than the weight of the products.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We at Elegant Garden Design attempt to be as accurate as possible. However, we do not warrant that product descriptions are accurate, complete, reliable, current, or error-free. That being said, customer satisfaction is our priority, and we will refund your money or send a replacement for anything that is damaged, or that you ordered and did not receive.
Postal Addresses: Once you make a purchase, request a catalog or other information from Elegant Garden Design, your name, shipping/mailing addresses, and contact information are included in our customer file. Addresses and contact information are retained and used to insure a quick, efficient flow of product and services. Postal addresses are never shared, rented, sold or traded to third parties.
Email Addresses: If you supply us with your email address, it will be included in our customer files. Email addresses are regularly used to contact customers regarding orders or other transactions. Email addresses are never shared, rented, sold or traded to third parties.
Electronic Communications: When you visit http://www,elegantgardendesign.net or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Furthermore, we at Elegant Garden Design are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information.